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The PC Pro Awards are the most comprehensive guide to customer support and product reliability in Europe, let alone the UK. Why? Because they're based entirely on our readers' experience.

Last year the 16,000 readers who took part gave their verdict on almost 100,000 products and answered over a million questions.

They are now so well respected that IT manufacturers regard the results as the most dependable and

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honest assessment of their products and UK after-sales service.

In each category, we ask our readers to rate the reliability of the products they have bought, customer support (if applicable), and how satisfied they are - in particular, if they would buy from that company again.

We combine all this information to produce a numeric rating, and the company with the highest rating wins. If any companies are hot on their heels, they win a Highly Commended award.

How to vote

This year we have 13 reader-voted awards, covering the following categories:

PC
Notebook
Printer
Monitor
Smartphone
Digital Camera
Wireless Router
Motherboard
Graphics Card
Software
Best Online Retailer
Best Broadband ISP

To register your vote simply click here to fill in our online survey.