Product ReviewsInternet
Servelogic is the odd man out in this test: web hosting is just a small part of what it offers. The company, until recently known as Hostlogic, specialises in Microsoft platforms and currently offers Microsoft Exchange with BlackBerry services, SharePoint and Microsoft Live Communications server hosting, plus standard Windows 2003 shared and dedicated hosting. Its datacentres are UK-based, as are its support staff, and it prides itself on a load-balanced, clustered fibre-based network. It doesn't offer any e-commerce solutions, though. For backing up your data, the company offers the MailSafe solution, which gives a five-year archiving service for your client email data store. Its bandwidth is unlimited, with no fair-use policy. Servelogic has achieved
Servelogic is particularly proud of its customer satisfaction audits. Out-of-hours support is offered as part of the packages, so there's no extra cost to the customer, certainly something rare among the larger ISPs. Its control panel is powered by the third-party program Unity, which has a clean look. It can initially seem confusing, until you get used to the terminology, but once you've familiarised yourself, setting up of most things becomes simple - the support staff were very helpful too. Servelogic's approach is refreshingly open, with an extensive network status web page that lists the issues it's having - a customer may not understand the problems involved in running a network, but would rather be kept informed of problems as they happen. If you want an ISP that will offer you the capability of being a one-stop shop virtual ISP then Servelogic isn't the best choice. However, it becomes an excellent option if you're a Microsoft-based house and want to offer your clients Microsoft-based solutions. What's more, the ability to offer SharePoint hosting puts the company firmly in the corporate camp, as does its capability to offer BlackBerry email hosting. By Mark Newton |
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